Frequently Asked Questions (FAQ)
What is rs2goldonline.com about?
rs2goldonline is a professional Runescape services provider. We provide you with
Runescape Gold, Runescape Powerleveling, Runescape accounts and Runescape items.
You can feel free and safe to buy our products here. Our goal is to make you feel
satisfied with our service and enjoy yourself in the game. As one of the most reliable
Runescape services providers, we have always been trying our best to serve for our
customers. You don't have to worry about anything; we will make sure that there
is absolutely no risk when dealing with us. We are able to offer the most competitive
price for players to buy Runescape services. We guarantee 100% safe transaction.
Our customer service is available 24 hours a day, 7 days a week. Contact us at any
time if you have any problem.
Which payment methods do you accept?
We currently accept Paypal as our prefered online payment method for small to medium
Are there discounts for larger orders?
Yes, we offer bulk discounts on a case by case basis. Please contact us via Live
Help to discuss a bulk discount.
Which servers do you supply on my game?
We offer supplies of game currency on all servers available. To see a list of available
servers and the services offered, please select your game on the left of your screen.
How will I be paid for goods that I sell to runescapr4gold?
Payment for currency, items and accounts sold to rs2goldonline will be made via
What time are you likely to call me regarding an order?
We are aware of vast time differences between certain countries, so we will strive
to call you 30 minutes to 1 hour after your order is made to ensure you are available.
How can I contact you after my payment has been made?
You can opt to contact us via Live Help, e-mail or telephone (contact details can
be found in the Contact Us section). Please quote your order number to ensure that
your enquiry is dealt with swiftly.
Will my account get banned if I buy from rs2goldonline?
No. We have never been informed of any account bannings of rs2goldonline customers
due to their dealings with us. We are a reputable company that does not engage in
cheating, exploiting or phishing. We are proud of our company’s reputation and we
will continue offering a safe, quality service to our customers, whilst combatting
scammers and fraudsters.
Why do you sometimes need to call me when I've made an order?
1) There may have been an error on your order, a mis-spelt character name or complications
with payment. 2) If you have been unavailable to receive your order, we may call
you to ask you to collect your order ingame, if remote delivery is not available.
3) For larger orders, we must confirm your identity and legitimate possesion of
the card or Paypal account you are using to pay. This serves to decrease fraud and
deter scammers. 4) If you are worried about an order or have not managed to resolve
an issue via e-mail, we may call you to assure you and help resolve any problems
you are having.